Cancel & Refund

At SOAP OPERA, we understand that plans can change. Our flexible cancellation and refund policy ensures a smooth and worry-free shopping experience.

🛑 Order Cancellation

Before Dispatch:
You can cancel your order any time before it is dispatched. A full refund will be processed to your original payment method.

After Dispatch:
Once the order is dispatched, cancellation is not possible. However, you can request a return or exchange after delivery by referring to our Return & Exchange Policy.

💸 Refund Process

Once your return or cancellation is approved:

• Prepaid Orders: Refunds will be credited to your original payment method (card, UPI, net banking) within 5–7 business days after we receive and inspect the product.
• COD Orders: Refunds will be transferred to your bank account. You’ll need to share your account details when initiating the return.

🚫 Non-Refundable Conditions

• Items purchased during sales or under promotional offers (especially women's products) are non-refundable, unless damaged or defective.
• Returned items must be unused, unwashed, and in original packaging to qualify for a refund.

📞 Need Help?

For cancellation or refund assistance, reach out to us:

SOAP OPERA

• 📍 Shop No.9A, Ground Floor, Chennoy Mansion Warden Road, Kemps Corner Near Mucchad Paan
  Wala. Opp. St.Stephen church Next to Gangar Optician. Mumbai 400026.
• 📧 Soapoperastore@gmail.com
• 📞 +91 9820166550 / +91 9321319542

• FREE SHIPPING – On All Orders
• COD AVAILABLE – Pay in Cash on Delivery
• SECURE PAYMENT – Your Data is Safe
• FREE RETURNS – Within 10 Days